Archetype: Italian Innovation in AI
An AI assistant for customers, advisors, and branches. Private. Intelligent.
The Conversational AI platform that supports financial customers and teams 24/7 while protecting your data and enhancing your content.
An AI assistant for customers, advisors, and branches. Private. Intelligent.
The Conversational AI platform that supports financial customers and teams 24/7 while protecting your data and enhancing your content.
Challenges in the Finance Sector
Support is fragmented. Teams are under pressure. Training is slow. Customers expect quick responses, smooth digital services, and personalized support.
Recurring FAQs Overload Staff
Repetitive questions consume consultants’ valuable time.
Customers Abandon Digital Journeys
Lack of immediate support generates frustration.
Advisors and Operators Search for Information Everywhere
Scattered information slows down operational processes and productivity.
Data Must Remain under Control
Compliance and security are non-negotiable requirements.
A Single AI, Accessible Everywhere, that Communicates with your Customers and Supports your Employees
With Archetype, banks and insurance companies can adopt a private, secure, and multichannel Conversational AI that accelerates internal and external processes in full regulatory compliance.
EU / Italy / On-Demand Hosting
Complete control of your sensitive data.
Customization for Brand, Tone, and Channel
AI that reflects your corporate identity.
Responses Controlled by Verified Knowledge
Only accurate and up-to-date information.
Multichannel: portals, branches, totems, mobile.
Consistent experience across all touch points.
What You Can Do Concretely
Use Cases
Financial Advisor Training
24/7 support for Agents and consultants with instant access to products, regulations, and procedures.
Digital Assistance on Customer Portal
Immediate answers to questions about accounts, policies, investments, and banking services.
Internal Team Support
Corporate knowledge base accessible for HR, compliance, operations, and back office.
Branch Welcome via Totem
Digital assistance in physical locations to reduce queues and improve customer experience.
Main Benefits
- Management time reduction up to 40%
AI automation accelerates responses and reduces queues and request handling in financial contact centers (ResearchGate).
- Customer satisfaction increase up to 25%
Faster and personalized interactions improve CSAT and NPS (Forrester CX Index).
- Reduction in operational costs up to 30%
AI reduces operational costs by automating repetitive tasks: FAQs, document validation, routine requests (Inoxoft).
- Cost reduction: up to 50%
In highly repetitive back-office processes (source: Nucamp/Yooro).
- First Call Resolution increase up to 50%
Resolution at first contact, with direct impact on customer satisfaction (ResearchGate).
Sensitive Data?
Handled with maximum security
Private AI, Doesn't Train Models
Your data remains exclusively yours.
European or Dedicated Hosting
EU-compliant infrastructure
Complete Logging + Auditing
Total traceability for compliance.
GDPR + AI Act Compliant
Compliance with current regulations.
Do you want to give your customers and team an AI assistant that never misses the tone and protects data?
Discover how Archetype’s AI solutions can help you reduce costs, increase satisfaction, and create valuable relationships with your customers.
Frequently Asked Questions
Does AI Handle Sensitive Customer Data?
Yes, but only in secure and private environments, without exposure to public models.
How Long Does Implementation Take?
Between 6 and 12 weeks, depending on project complexity.
Is it Multilingual?
Yes, AI agents support multiple languages, voice, and text.
Can it be Customized?
Each AI agent is trained on corporate data and content, with total confidentiality.
Contact Us
Do you have questions or need support?
We are here to help you. Contact us for a quick response or fill out the contact form.