Archetype: Italian Innovation in AI

The Italian AI Platform, Secure and Compliant with the AI Act.

A single technological core for customer care, training, retail, and data protection.

The Italian AI Platform, Secure and Compliant with the AI Act.

A single technological core for customer care, training, retail, and data protection.

One Platform, Multiple Applications

Customer Care

Reduce response times, improve customer satisfaction with multichannel AI assistants: always available and compliant with GDPR and AI Act.

Training & Knowledge Sharing

Interactive and personalized training for employees and collaborators, with a secure knowledge base that preserves and disseminates company know-how.

Retail & Totem

Transform the in-store experience with digital totems and conversational AI that unite physical and digital, enhancing sales and customer engagement.

Corporate Data Security

Private AI platform compliant with the AI Act, with data sovereignty in Europe and complete auditability to ensure maximum protection.

Flexible, Scalable, and Secure Architecture

A private, secure, multichannel, multilingual, multi-engine AI platform that is AI Act compliant, offering an innovative and engaging user experience through innovative AI agents.

Our AI agents are conversational intelligences with human-like appearance, capable of understanding, interacting, and guiding users through data, content, and complex processes, making every interaction natural, effective, and tailored. Human-like communication that integrates text and voice.

Laptop with digital padlock icons and people discussing, representation of Archetype's open and secure architecture.

Multi-engine AI

Active platform with combined use of public and private LLMs (on dedicated clusters).

Private AI and Privacy by Design

Architecture designed to ensure data sovereignty and compliance with AI Act requirements.

Microservices Architecture

Platform designed and implemented to integrate easily, ensuring scalability and versatility to develop new vertical AI solutions.

Advanced AI Agents beyond Chatbots

Human-like digital assistants that communicate through voice and text, responding in real-time through generative AI.

AI for Regulated Sectors

Modular AI engine with architecture designed to be adoptable in highly regulated environments such as finance, healthcare, and public administration.

Our Technology

Archetype Platform

Microservices AI Platform, Innovative and Versatile

Private AI

Agent-ready

Secure and Protected Corporate Data

Generative AI

Multi-engine

Multichannel

AI Act Compliant

Multilingual Support

AI Agents

Cartoon, 3D AI Agent, 3D Human

  • Interaction and responses generated in real-time by artificial intelligence based on corporate
    documentation.
  • Accessible dialogues in asynchronous mode.
  • Advanced voice capabilities.
  • AI-guided conversation.
  • Scalability in terms of both user volume and deliverable content.
  • 24/7 accessibility and availability.
  • Representation: Personalized AI agent generated through advanced 3D graphics engineering.
  • Voices: use of leading Speech-To-Text technologies (e.g., Azure, AWS), integrating emotional characteristics (jargon, intonation, and expressiveness) that make them comparable to natural human voices.
  • Knowledge base: textual information enriched with additional collateral content (multimedia) and advanced features, such as an AI-based decision support engine.
User uses AI Assistant on PC and smartphone with AI chatbot interface and digital security icons.

ARCHE-ASSISTANT

Digital Assistant on the corporate web portal for quick and optimized access to information.

Digital totem with interactive AI assistant in a shopping center, used for customer support and customer experience.

ARCHE-TOTEM

Digital Signage with AI Agent to welcome customers in stores, corporate receptions, hotel lobbies, hospital facilities, airport business lounges, or exhibition spaces.

Woman uses an AI agent on a laptop for customer assistance and digital support.

ARCHE-COACH

AI platform for staff training, interactive, real-time, multilingual, and worldwide.

Technician uses an AI assistant on a smartphone for industrial maintenance and real-time support.

ARCHE-TUTOR

Tutoring with AI Agent for guided real-time support and step-by-step assistance on processes, procedures, and manuals.

Regulatory Compliance

Archetype: Compliant with GDPR and AI Act

In today’s landscape, compliance with regulations such as GDPR and AI Act is fundamental to ensuring data security and privacy. Archetype is committed to rigorously respecting these laws, offering AI solutions that protect personal information and ensure transparency in automated decision-making processes. Our platform is designed to operate ethically, respecting user rights and promoting trust through a privacy-first architecture.

Create your AI

Archetype gives you complete control over artificial intelligence, allowing you to define how it responds and what information it uses.

Document Upload

Easily upload your corporate documents, manuals, FAQs, and knowledge base to train the AI with your information.

Supervised Training

Continuously improve AI performance through feedback and reviews, with a continuous improvement cycle.

Person typing on laptop with digital projection of AI face and charts, representation of content control in Archetype's AI solutions.

Why Choose Archetype

Linguistic Mastery

An AI that truly speaks Italian, understands cultural nuances, and adapts to your corporate tone of voice.

Data Sovereignty

Maximum data protection with infrastructure completely in Europe or Italy and compliant with the most stringent regulations.

 

Fluid Conversations

Natural and contextual dialogues that maintain conversation memory for a superior user experience.

Vertical AI Solutions

Versatile and interoperable platform that ensures the development of vertical AI solutions, suited to the specific needs of each sector.

Total Control and Visibility

Intuitive dashboards to monitor KPIs, response times, and customer satisfaction metrics.

Two people analyzing AI system performance dashboards with charts and data indicators on a laptop in a corporate environment.
  • Requests handled automatically up to 80% 80%

Percentage of requests that can be resolved without human intervention thanks to AI models trained on corporate data (Gartner, Zendesk 2025)

  • Support ticket reduction up to 50% 50%

Reduction in open tickets, improving team efficiency and service quality (LiveChatAI, Medium, Gorgias 2025).

  • ROI and satisfaction improvement up to 36% 36%

Increase in CSAT and ROI thanks to faster and more consistent processes (Nutshell, Gorgias 2025)

  • Response time reduction up to 90% 90%

AI reduces average response time from minutes to just seconds (Sources: Pylon, Gorgias 2025).

Want to Discover the Archetype Platform?

Speak directly with our experts to learn more.