Given the inherent nature of AI technology, it’s important to emphasize how our platform can be used for various use cases. Indeed, Archetype is a multichannel, multilingual, multi-AI engine platform that delivers training, information and tutoring through digital assistants based on client-provided content and documentation. When the content and materials provided by the client are protected and confidential, the Archetype platform ensures security, protection and confidentiality through a private, controlled and secure AI.

Therefore, thanks to the versatility and flexibility of the Archetype platform, we have identified various use cases that we offer to the market as ready-to-sell products after training the engines with the client’s material and minimal customizations (colors, interface logo):

• Arche-Assistant: Digital Assistant on the corporate web portal for quick and optimized access to information.
  Benefits:
  • precision and availability 24/7;
  • cost reduction;
  • increased service efficiency.
  • public data present on the company website

• Arche-Coach: corporate training with AI Agent.
  Benefits:
  • course catalog available for various categories of topics
  • interactive, real-time, multilingual learning and assessment;
  • simple, intuitive and engaging approach;

• Arche-Totem: Digital Signage with AI Agent to welcome customers in stores, showrooms, branches, corporate receptions, healthcare facilities, hotel lobbies, conference rooms, airport business lounges or exhibition spaces, patient reception in healthcare settings.
  Benefits:
  • innovative and interactive communication;
  • in-store process automation;
  • reduced waiting times.

• Arche-Tutor: tutoring with AI Agent for step-by-step support on processes, procedures and manuals.
  Benefits:
  • specialized assistance;
  • guided and real-time interaction;
  • shared corporate know-how.

We implement a “security by design” approach:

We use proprietary cloud servers in Italy or Europe and a microservices architecture with centralized and controlled data access.

Our platform specializes in the Italian language with particular attention to linguistic naturalness and correctness.
We support all languages present in the most important translators and STT and TTS services used as standard by the market. For multilingual implementations, each language is trained separately to ensure maximum quality.

If there are specific requests for languages not included in the standards, we can add them upon request through a dedicated training process.

The quality and accuracy of responses are guaranteed through an approach based on controlled training, continuous monitoring and secure data management.

• AI models are trained with the client’s company documentation, in a private and protected manner, to ensure consistency with internal procedures and language.

• Training takes place on cloud infrastructures located in Italy and Europe, in compliance with GDPR and the AI Act.

• All solutions include logging and audit mechanisms at two levels, which allow verification of interactions and monitoring of response quality.

• The system can be optimized over time through fine-tuning activities managed by the Archetype technical team, which progressively improve its accuracy.